Who’s this person🕵️️ & what does he do?
Hey! this is Vishesh Raj, techie turned Product designer with 6+ years of experiences who transforms complex challenges into elegant experiences that drives growth"
-Ye hai Aam Zindagi
Designing products that care! 💛
Hey!👋🏻Vishesh here!
So how did a tech enthusiastic started in design ?
Back in my college in 2018, I was working for an android application, when developed received a feedback that the experience is “POOR”. Then I consulted my brother Kumar Chitresh (Director of design at Servify), who helped me what user experience means & got me versed with solving critical problems with the help of design
Fast forwarding it, then onwards I learned designing with empathy & gain my experience with companies like
Experience
July 2022 - Present | Gurgaon
Senior product designer, PayU
- Conducted user research & redesigned a fraud & risk management dashboard experience supporting light & dark modes enhancing the efficiency by 72%
- Redesigned risk rules creation journey to match user mental models; ran 10 usability sessions, reducing rule setup time by 62% & increasing DIY creation rate by 53%
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June 2021 - June 2022 | New Delhi
Senior UX designer, Progcap
- Monitored realtime user metrics and redesigned the RePay App(including products like smart credit, smart collect, neo-banking etc) which increased customer retention by 88%
- Created an inhouse CRM stage that aided in decreasing non-performing resources and further developed assortment
- Solved complex problems of the dashboard experience like navigation, cross sell, Re-con through justified designed process & defined the complete user experience for dashboard and its mobile view
Dec 2019 - Apr 2021 | Bengaluru
Senior UX designer
- Razorpay (Dec 2019 - May 2020), AdvertroIndia (April 2020 - Sept 2020), InspiroxIndia (Nov 2020 - Apr2021)
"Between endless tabs and infinite scroll, you paused here. Thanks for choosing my pixels!"🙏
